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Privacy Policy

Privacy Policy

Privacy Policy

At TowMove, we are committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, and protect information provided through our website and recovery services.

Information We Collect

We may collect the following information when you contact us or use our services:

  • Full Name
  • Phone Number
  • Email Address
  • Vehicle Information (Make, Model, Condition)
  • Pickup & Delivery Locations
  • Messages submitted through contact forms
  • IP Address and website usage data

How We Use Your Information

We use your information to:

  • Respond to enquiries and emergency breakdown recovery requests
  • Provide professional car towing, roadside assistance, and nationwide vehicle transport services
  • Arrange vehicle collection and delivery tracking
  • Improve our website layout and customer support response times
  • Contact customers regarding active bookings or pricing enquiries
  • Provide quotes and transparent tracking on overall breakdown recovery costs

Data Protection

TowMove takes strict, reasonable measures to protect your personal information from unauthorised access, misuse, or disclosure. We do not sell or rent customer information to third parties.

Cookies

Our website may use cookies to improve website performance, speed, and user experience for stranded roadside users. Cookies help us understand website traffic and improve site functionality.

Third-Party Services

Our website may contain links to third-party websites such as Google Maps, social media platforms, or external booking networks. We are not responsible for the privacy practices of third-party websites.

Contact Forms

Information submitted through our contact forms is used strictly for customer communication, towing enquiries, recovery bookings, and related vehicle transport coordination.

Your Rights

You may request access, correction, or removal of your personal information by contacting us directly.

Contact Information

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TowMove
📍 Address: Unit 16, Vale Industrial Park, 170 Rowan Road, London, SW16 5BN
📞 Phone: 07555 492283
✉️ Email: towmove.co.uk@gmail.com

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted directly on this page.

Last updated: July 2026